Contact Us
Questions about our reviews, a correction to flag, or feedback on your experience with one of the casinos featured here — we want to hear from you. This page explains the best ways to reach the team and what to expect when you do.
Get in Touch
You can contact us by email at [email protected]. We read every message and aim to respond within 48 hours on business days. If your query is detailed, a little context goes a long way — the more specific you are, the faster we can help.
What We Can Help With
- Review accuracy: If you believe information in one of our casino write-ups is out of date or incorrect, please let us know. We take factual accuracy seriously and will investigate promptly.
- Site feedback: Suggestions for new casinos to review, topics you'd like covered, or improvements to how we present information.
- Editorial questions: Queries about how we research and rank the casinos listed on the site, or how our editorial process works.
- Responsible gambling concerns: If you or someone you know needs support, our responsible gambling page has resources and links to national support services. You can also contact us directly and we will point you to the right help.
- General enquiries: Anything else related to pasadenaperfected.com that isn't covered above.
What We Are Not Able to Help With
We are an independent comparison and review site. We do not operate the casinos listed here, process payments, manage accounts or handle disputes on behalf of any casino. If you have a complaint about a specific casino — a delayed withdrawal, a disputed bonus or an account issue — you will need to contact that casino's customer support team directly, or escalate to the relevant state regulator if the matter is unresolved.
Editorial Independence
Our rankings and write-ups are based on independent research and are not for sale. Casinos may pay a commission if a reader follows a link and signs up, but commercial arrangements do not influence where a casino appears in our rankings. If you have questions about how that works, take a look at our about us page for a full explanation of our methodology.
Response Times
We aim to reply to all messages within 48 hours, Monday to Friday. Messages sent over the weekend or on public holidays will be picked up on the next working day. If your query is urgent and relates to responsible gambling, please contact a national support service directly rather than waiting for our reply — the responsible gambling page lists the key organisations available to US residents.
A Note on Gambling Help
If gambling has stopped being enjoyable or is affecting your finances, relationships or wellbeing, support is available. The National Council on Problem Gambling helpline can be reached at 1-800-522-4700, and the National Problem Gambling Helpline is available 24/7 by call, text or chat. You do not need to be in crisis to reach out. Many state gaming commissions also offer self-exclusion programmes that allow you to restrict your own access to licensed gambling sites — details vary by state. Our responsible gambling page covers these options in more detail.
We appreciate you taking the time to get in touch. Reader feedback genuinely shapes how we research and present information, and we treat every message as useful — whether it is a quick correction or a detailed suggestion.